HFAM CURRICULUM
Explore every section and lesson.
Select a section to view its four management-level lessons.
SECTION 01 The Manager’s Human Factors Mandate 4 LESSONS
HFAM 1.1
Human Factors as a Management System
HFAM 1.2
How Management Decisions Shape Maintenance Error
HFAM 1.3
Accountability, Responsibility and Authority
HFAM 1.4
FAA, EASA and ICAO Management Frameworks
SECTION 02 Safety Culture and Just Culture 4 LESSONS
HFAM 2.1
Building a Credible Safety Culture
HFAM 2.2
Just Culture and Fair Accountability
HFAM 2.3
Reporting, Trust and Organizational Silence
HFAM 2.4
Normalization of Deviance
SECTION 03 Organizational Error and Risk 4 LESSONS
HFAM 3.1
Active Failures and Latent Conditions
HFAM 3.2
Organizational Drift and Failed Defences
HFAM 3.3
Risk Ownership and Barrier Management
HFAM 3.4
Leading Indicators and Early Warning Signals
SECTION 04 Resources, Workload and Fatigue 4 LESSONS
HFAM 4.1
Staffing and Competence
HFAM 4.2
Workload, Scheduling and Production Pressure
HFAM 4.3
Fatigue Risk and Shift Design
HFAM 4.4
Tools, Technical Data, Facilities and Support
SECTION 05 Management Communication 4 LESSONS
HFAM 5.1
Shift Handover Governance
HFAM 5.2
Clear Management Communication
HFAM 5.3
Escalation and Stop-Work Authority
HFAM 5.4
Multicultural, Remote and Contract Teams
SECTION 06 Managerial Decision-Making 4 LESSONS
HFAM 6.1
Judgment Under Uncertainty
HFAM 6.2
Commercial Pressure and Safety Conflict
HFAM 6.3
Risk-Based Maintenance Decisions
HFAM 6.4
Management of Change
SECTION 07 Leadership and Supervision 4 LESSONS
HFAM 7.1
Leadership Behaviours That Shape Performance
HFAM 7.2
Psychological Safety and Speaking Up
HFAM 7.3
Coaching, Feedback and Competence Development
HFAM 7.4
Contractor and Supply-Chain Oversight
SECTION 08 Investigation and Organizational Learning 4 LESSONS
HFAM 8.1
Management Response to an Occurrence
HFAM 8.2
Evidence, Interviews and Event Reconstruction
HFAM 8.3
Root Cause Beyond “Technician Error”
HFAM 8.4
Corrective and Preventive Action Effectiveness
SECTION 09 Governance, Assurance and SMS 4 LESSONS
HFAM 9.1
Integrating Human Factors into SMS
HFAM 9.2
Quality, Compliance and Safety Interfaces
HFAM 9.3
Performance Indicators and Trend Analysis
HFAM 9.4
Management Review and Safety Assurance
SECTION 10 Management Application and Capstone 4 LESSONS
HFAM 10.1
AOG Recovery Under Time Pressure
HFAM 10.2
Repeat Defects and Organizational Warning Signs
HFAM 10.3
Major Maintenance and Contractor Coordination
HFAM 10.4
Executive Capstone Decision Exercise